Booking, Cancellations and Payments

Your place on the workshop will be confirmed once full payment has been received.

A refund in the form of a credit (to be used towards another Backstage Stars workshop) will be given where the cancellation has been made at least 7 days before the start date of the workshop. A 50% credit will be given if a cancellation is made within a week of the workshop starting.

In the event this workshop is cancelled due to an event out of our control (i.e. snow, venue closure, flooding etc), Backstage Stars will endeavour to reschedule the workshop where possible.

CHANGES DUE TO COVID

Your place will be reserved once your booking form has been received and will be confirmed once full payment has been received. During the COVID-19 crisis, payment will not be required until one month before the workshop begins – a reminder will be sent out to you regarding this.

Illness

In the event of severe illness, a full refund will be given for the booking. At the start of the day, any inhalers or medication should be handed into the member of staff registering students in. Please ensure that any medication is named clearly.

CHANGES DUE TO COVID

In the event the student has tested positive or has to isolate due to COVID-19, a refund will be given.

Behaviour

Due to the nature of our workshops, we require a high level of behaviour from all students. If a student is disruptive or verbally abusive towards a student or a member of staff, they will be asked to leave and no refund will be issued.

Permissions

By signing up for Backstage Stars, you give permission for first aid to be administered to your child in the event of an emergency.